Cancellation policy
Flexible and transparent — no surprises
More than 48 hours before
Free cancellation. 100% refund of the amount paid.
Less than 48 hours before
No refund. The full booking amount is retained.
How to cancel your booking
To cancel your booking, contact us by email at [email protected] or by WhatsApp at +34 682 636 848, providing your booking number and stay dates.
Booking modifications
Date changes are subject to availability. Please contact us as early as possible to discuss your case.
Cancellations by us
In the unlikely event that Aromatik Apartments needs to cancel your booking, we will refund 100% of the amount paid and try to find you alternative accommodation of similar standard.
Bookings through external platforms
For bookings made through Airbnb, Booking.com or other platforms, the cancellation conditions shown on that platform at the time of booking apply.